We stand behind our work. Follow these warranty details and care guidelines to protect your deck’s performance, safety, and longevity.
Warranty & Care Information
Craftsmanship Warranty – Treated Pine Structures
Natural State Deck Builders provides a 10-year craftsmanship warranty on treated pine deck structures.
This warranty covers defects in workmanship related to structural installation under normal residential use, provided the deck is properly maintained in accordance with the care guidelines outlined below.
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General Care – Treated Pine Decks (Northwest Arkansas Region)
Due to seasonal weather changes, humidity, and sun exposure in Northwest Arkansas, treated pine decking requires routine maintenance to perform as intended.
Recommended Care:
* Clean deck surfaces at least once per year using mild soap and water or a wood-safe cleaner
* Apply a penetrating stain and sealant every 2–3 years
* Keep surfaces free of leaves, dirt, and debris that trap moisture
* Maintain proper drainage and airflow around and beneath the deck
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Recommended Stain Types
For optimal protection and longevity:
* Use oil-based penetrating stains (preferred)
* Use high-quality semi-transparent or semi-solid exterior stains
* Avoid paints or film-forming coatings that trap moisture and accelerate deterioration
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⚠️ Usage Restrictions (Warranty Protection)
To maintain performance and warranty coverage:
* Do NOT place mats, rugs, or carpets on decking or railing surfaces unless they are pedestal-style and allow full airflow
* Do not leave objects or furniture in direct contact that trap moisture
* No wood-burning grills, fire pits, or open flame sources are permitted on deck surfaces
* Use only approved grill mats that allow ventilation where applicable
Failure to follow these guidelines may result in premature deterioration and void warranty coverage.
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Manufacturer Systems – Warranty & Care
Fortress Steel Framing
* Backed by manufacturer warranty (typically 25-year limited warranty)
* Resistant to rot, warping, and insect damage
Care:
* Minimal maintenance required
* Periodic inspection recommended
* Keep connections clear of debris
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Westbury Aluminum Railing
* Covered by manufacturer finish and structural warranties
* Powder-coated aluminum resists corrosion and fading
Care:
* Clean periodically with mild soap and water
* Avoid abrasive cleaners or harsh chemicals
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Owens Corning Lumber (OC Lumber)
* Engineered structural material designed for long-term durability
* Resistant to moisture, rot, and insect damage
Care:
* Minimal maintenance required
* Periodic inspection recommended
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WearDeck Composite Decking
* High-performance structural decking with manufacturer warranty
* Moisture-resistant and low maintenance
Care:
* Clean using soap and water or approved composite cleaners
* Avoid harsh chemicals or excessive pressure washing
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Questions or Service
If you have questions regarding maintenance, warranty coverage, or service:
Natural State Deck Builders
📞 417-726-7014
🌐 NSDBLLC.com
We usually respond via text within a few minutes.
We usually respond via text within a few minutes.
Book an appointment today.